SEO vs Social Media - Which is More Effective for Your Business?

Social media reactions versus search engine optimisation visualised with search bar hovering over laptop

In today's digital landscape, businesses are faced with a plethora of marketing options to reach their target audience. Two of the most popular strategies are Search Engine Optimisation (SEO) and social media marketing. But which one is more effective for your business? In this article, we'll explore the benefits and drawbacks of each approach, and examine the statistics that support their use in different types of businesses.

The Case for SEO

SEO is the process of optimising a website to rank higher in search engine results pages (SERPs) for specific keywords. This strategy is particularly effective for businesses with physical locations or those selling products online. According to a study by HubSpot, 75% of users never scroll past the first page of search results, making SEO crucial for visibility and credibility.

At the time of writing, in Australia, 93% of online experiences begin with a search engine. This highlights the importance of having a strong online presence, which can be achieved through effective SEO. For example, a study by Moz found that the top-ranked result in Google's SERPs receives an average of 31.7% of clicks, while the second-ranked result receives only 18.2%.

75% of users never scroll past the first page of search results

The Case for Social Media

Social media marketing involves creating and sharing content on platforms such as Facebook, Instagram, X and LinkedIn to engage with customers and promote products or services. With over 4 billion active social media users worldwide, it's no surprise that this strategy is popular among businesses.

According to a study by Sprout Social, 71% of consumers are more likely to recommend a brand after interacting with them on social media. This highlights the importance of having an engaging and responsive social media presence. In Australia, 62% of small businesses use social media for marketing purposes.

71% of consumers are more likely to recommend a brand after interacting with them on social media

The Verdict

So, which strategy is more effective? The answer lies in the type of business you have and its goals.

  • For businesses with physical locations or those selling products online, SEO is likely to be the most effective strategy. With 93% of online experiences beginning with a search engine, having a strong online presence through SEO can drive significant traffic and conversions.

  • For businesses focused on customer engagement and brand awareness, social media marketing may be the better option. With 71% of consumers more likely to recommend a brand after interacting with them on social media, this strategy can help build a loyal community around your brand. This is also increasingly effective with many social platforms, such as Instagram, integrating with eCommerce platforms to allow customers to purchase directly from the social platform rather than directing them off the platform to a business’ website, removing a potential barrier to conversion.

Statistics for Different Types of Businesses

  • eCommerce businesses: SEO is likely to be the most effective strategy, as customers often search for products online.

    Example: A study by Shopify found that 55% of users start their search for products on Google.

  • Service-based businesses: Social media marketing may be more effective, as customers are more likely to engage with your brand and share their experiences, and it is increasingly popular for social media accounts to act in lieu of a separate portfolio.

    Example: A study by Spredfast found that 63% of consumers say social media has a significant impact on their purchasing decisions.

  • B2B businesses: SEO is likely to be the most effective strategy, as B2B customers often search for products or services online and make informed purchasing decisions.

    Example: A study by LeadGenius found that 71% of B2B buyers use Google to research products before making a purchase.

In conclusion, while both SEO and social media marketing are effective strategies, the choice between them depends on the type of business and its goals. By understanding the statistics and benefits of each approach, businesses can make informed decisions about their marketing strategy and achieve success in today's digital landscape. The key is to understand your target audience and their purchasing behaviours in order to craft a strategy for maximum visibility and conversion.



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